I admit it. I judged Mark's Bikes too early. I had previously bought stuff from them for a trip and their people are amazingly friend, but when I took my bike in last for a tuneup and replacement of a broken shifter they seemed a bit incompetent. It took almost a month, and on a couple of occasions I called in to check up and they either didn't know what was up or they had ordered the wrong part, etc.
However, I went on a ride for the first time in 3 months and the first time since their repair job over the weekend. The weather was crisp December weather; sunny, calm, and around 40 degrees. It felt really good to get out (though it is AMAZING how quick you can lose form... I'd shed about 4 mph off my normal average for this route). However, what felt most amazing was the bike! The shifters (which I'd had them work on) have NEVER felt better. They shift so smoothly, and almost can't be heard. I don't think they worked this well when I first bought the bike. Brakes are also perfect (they replaced a bent front brake). It was truly a pleasure to ride.
So, while Mark's Bikes had some hiccups administratively. They're still great folks and whatever they did mechanically was a dream.
No comments:
Post a Comment